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Furniture Service Team
The Furniture Service Team takes care of everything for our customers during delivery, service and maintenance. This team takes total responsibility for the organization, planning and execution of the entire furnishing process. Even after completion, the Furniture Service Team remains involved in maintenance and management.
‘By combining assembly, maintenance and management we are able to improve our service and make it more sustainable.’
More efficient and sustainable
The Furniture Service Team carries out assembly, maintenance and management for Ahrend and Gispen. By combining assembly, maintenance and management we are able to improve our service and make it more sustainable. As a result, there will be fewer empty lorries on the road in future and we will be able to significantly reduce the number of miles required for our deliveries, as well as our CO2 emissions.
- delivers, assembles and installs
- provides service in the case of problems or complaints
The Furniture Service Team:
- provides maintenance and management
- takes care of cable management and Asset Management
- offers a relocation service and temporary storage
Single client insight
The Furniture Service Team consists of a single client contact team for service and planning, and another team working on location. Thanks to a smart, combined CRM system, everyone on the Furniture Service Team shares a single client insight across the various products, agreements, locations, service agreements and maintenance contracts.
Involved from start to finish
The Furniture Service Team operating on site consists of highly experienced (service) technicians who know all about our products and are aware of the specific delivery and client requirements. The technicians are involved in providing our service from start to finish.
