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As a sustainable creator of vitalising work environments, we truly make an impact—together with our clients. Our mission is to enhance the well-being and performance of our employees, while being at the forefront of the circular economy.

As pioneers of a circular business model, we’ve been putting the circular economy into practice for years through our furniture and services. This allows us to reduce the environmental footprint of our own operations and those of our clients.

Clients can trust us to support their sustainability goals by providing furniture that helps reduce CO2 emissions by office environments. We also ensure that our materials and furniture are developed with respect for both people and the planet.

Our sustainability strategy

Our sustainability strategy is based on four pillars:

A sustainable office furnishing will allow organisations to greatly impact their sustainability and governance targets. All our furniture is modular and is sustainably produced, designed to last multiple lifecycles.

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Circular Design

Our furniture is modular, lightweight, designed according to Ecodesign principles and easy to disassemble.

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Low Environmental Impact

By 2030, we will have full Life Cycle Assessments (LCAs) for all our own products, enabling us to further reduce the environmental impact of our products.

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Sustainable materials

We circulate materials through innovation and by choosing recycled materials that are also recyclable.

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Safe for people and the environment

Materials must be safe before we incorporate them in our circular system. We require our suppliers to comply with RSL and SVHC standards according to the latest REACH regulations.

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Indoor Air Quality

We test all our own products for their impact on indoor air quality. By 2030, they will meet the highest standards as per ANSI/BIFMA M7.1.

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Through our circular services, we keep our furniture in use for as long as possible, delay recycling and avoid the need for constant new production. This is how we close the furniture loop and prevent the products from ending up in a landfill.

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Value Hill

Through our circular business model, we produce closed-loop furniture, components and materials.

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Services

By 2027, we expect revenue from our circular services to grow by 50%.

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Revived Collection

By 2030, 20% of our furniture sales will come from refurbished items (sold under our Revived label).

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Furniture as a Service

Our circular service, Furniture as a Service, will grow by €5 million in revenue annually in the Benelux, reaching at least €35 million by 2030.

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We are working towards our long-term goal of achieving net-zero emissions by 2050. This target is part of the Science Based Targets Initiative (SBTi), to which we are committed. It means we will completely eliminate greenhouse gases from all our operations by 2050, including emissions from our five factories, warehouses and supply chain.

Royal Ahrend interior view of Showroom in Shanghai
Production and Operations

By 2030, we will have reduced our operational CO2 emissions in Scope 1 and 2 by 70% compared to 2018.

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Procurement

Our procurement policy focuses on biodiversity and sustainable forest management.

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Product Portfolio

By 2030, the CO2 emissions from our sold products will be 25% lower when compared to 2018.

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Transport

By 2030, emissions from transport in Europe to our customers will be reduced by 60% when compared to 2018.

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Waste Management

We aim for closed-loop systems for our materials, in which our production waste is recycled into new materials for our furniture collections.

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We believe it is important for everyone to have a place in society. This is why we work towards healthy and ethical working conditions across our entire supply chain, both within and outside our company. This benefits our employees, customers and stakeholders.

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Diversity, Equality and Inclusion

People are at the heart of everything we do. For this reason, we focus on gender diversity and social employment, fostering a company culture of equality and inclusion.

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Well-being

Our employees should feel happy and healthy when working with us. This is why we aim for a score of 7.5 or higher on our employee satisfaction survey.

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Ethical Business Practices

We believe it is important to conduct business with honesty and integrity. That is why all our employees follow our Code of Conduct. Our partners and suppliers are required to act in accordance with our Business Partner Code of Conduct.

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Supplier Management

We aim to evaluate our suppliers on socially and environmentally-responsible practices and seek partnerships with social enterprises.

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