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The neurodiverse workplace
Attention for neurodiversity is also growing in the workplace. The brains of employees can be different, which means that they think, learn, perceive and interpret differently. If you want to create a healthy, innovative and inclusive working environment as an organisation, make sure you recognise and use neurodiversity. But how do you do that? And can the right design help?
Brain differences in the workplace
Diversity in the workplace used to revolve mainly around visible differences such as gender, age or ethnicity. Now there is also room for a less visible diversity: that of the brain. 'Neurodiversity' stands for all the ways in which an individual brain is different from average. Think of brain variations such as ADHD, autism, dyslexia, dyscalculia, high sensitivity, giftedness and more. Neurodiversity assumes that these are natural, valuable variations. The way people think, feel and perceive differs, as do physical characteristics such as eye color or height.
According to neurodiversity expert Saskia Schepers, about 20% of the population consists of neurodivergent people. So about 1 in 5 colleagues works with a unique brain. Organizations that exploit the potential of this increase their innovative power, agility and inclusiveness. Because neurodivergent employees can have challenges around stimulus processing, social interaction or structure; At the same time, they often bring unique talents with them. From hyperfocus, strong detail and analytical talent to great creativity.
Harnessing neurodiverse power
As an organization, you can take several actions to promote inclusion and harness neurodiverse power:
- Review your HR policies: adjust job profiles, recruitment texts and assessment criteria so that they also appeal to neurodiverse talent.
- Deploy employees to tasks that match their talent. For example, someone with dyslexia often excels in visual thinking or oral communication.
- Assemble mixed project teams: Teams with a mix of neurotypes tend to perform better due to the variety of mindsets.
- Give everyone a voice in the work environment: let employees think along through surveys, interviews or workshops.
Conditions
There are also preconditions. Neurodiversity in the workplace requires attention to:
- Awareness and an open culture
It is good if managers and HR have knowledge of neurodiversity. It is even more important that they are open to discussions about this. Provide neurodivergent employees with psychological safety so they can indicate what they need. - Structure and clear communication
Neurodivergent colleagues thrive on predictability, clear instructions and visual support. Helpful are: checklists, visual schedules, clear expectations and a buddy or mentor system. - Flexible working methods and activity-based working
Work processes and workplaces must be flexible enough to meet individual needs. Activity-based working responds to this: employees are given freedom of choice. There is room for concentration, calling, meeting, meeting. In short, for peace and quiet and for excitement.
How can the interior help?
A well-designed workplace is a powerful tool for meeting neurodiversity. An institution can help neurodivergent colleagues but also hinder them. Over the years, Ahrend has been able to furnish their offices for many different organisations. Based on needs assessments and the Vitalising Zone Model, we set up workplaces for every brain and every activity. Five insights we gained in our daily practice:
Zones
Bright lights, loud noises or colleagues walking by can distract everyone. If you are neurodivergent, this is extra sensitive. A good design can help to prevent overstimulation, for example with acoustically damped cabins, adjustable light and calm colours. At the same time, the needs can differ within one working day. Therefore, offer employees the space to choose a workplace that suits them at any time of the day. By making smart use of different zones – from concentration areas to break-out zones or social hubs.
Acoustics
Pleasant acoustics ensure that employees, especially neurodivergent colleagues, can work more effectively and feel more vital. Good acoustic comfort starts with the layout and furnishing of a room. In any room, sound can be absorbed, shielded, attenuated or masked. For example, we apply acoustic barriers in an open space, such as sound-absorbing wall panels or furniture in different heights. We also limit cognitive fatigue with our space-in-space collections: freestanding workstations in the form of acoustic boxes, for extra focus and privacy within an open space.
Ergonomics and flexibility
Movement and flexibility is good for everyone – including neurodivergent employees. Many people sit too often and for too long. An important ergonomic advice is therefore: make sure that employees can alternate between sitting and standing during their working day. Think of adjustable desks, mobile walls or sit/stand options. Ergonomic office chairs support this. You stimulate movement throughout the day with various zones (see also point 1), which employees can use flexibly. Depending on what they want to do and achieve at that moment.
Nudging
With subtle additions to the work environment, you can unconsciously stimulate certain behavior. Think of signs at the elevator that encourage people to take the stairs, or walking lines to concentration zones. We call this 'nudges'. For neurodivergent employees, opt for explicit and concrete formulations, avoid auditory or visual overstimulation and ensure a clear structure and predictability in how you offer the nudges.
Biophilic design
Biophilic design stands for integrating natural elements into (work) environments, improving people's health and productivity. Green, daylight, and natural materials can help neurodivergent individuals avoid sensory overstimulation. Think, for example, of carpets with leaves on them, or soft earth tones on the wall and in the furniture. It has been scientifically proven that this calms the heart rate and blood circulation.
Want to know more about the Vitalising Zone Model?
Read more hereIn practice
In practice: The Parkhuis
For a new location of Het Parkhuis in Dordrecht, a regional expertise center for people with dementia, Korsakoff and gerontopsychiatric problems, Ahrends Interieur Studio organized a workshop with employees and the architect. Warner Raspe, Segment Manager Healthcare at Ahrend: 'The Parkhuis wanted a vision from us as an interior designer. We wanted to know the question behind the question.'
During the workshop, we mapped out the different activities, working methods and needs of employees. This led to an adjustment of the original furnishing concept. Warner: 'A different layout was a better fit. One person works more pleasantly in a lively environment, the other works optimally in silence.' We designed three zones: a social zone with a coffee corner and open and closed spaces for meeting and consultation. A green zone for quiet work. And a quiet zone where you can also take a power nap. Warner: 'There is a perfect place for everyone at any time and for any need.'
We applied acoustic boxes and adjustable furniture and provided more acoustic measures. The vitality and productivity of the employees has increased considerably. Esther Yedema, manager of company support at Het Parkhuis: 'It's a joy to be able to work here.'
Want to know more?
With neuro-inclusive thinking and working, you not only create a pleasant office, but you build a working environment where everyone feels welcome, seen and effective. This requires something from your policy, leadership and spatial planning. Ahrend can support with: needs analyses and design workshops, flexible and ergonomic, circularly designed furniture, silence pods and acoustic solutions. Would you like to discuss the possibilities without obligation? Please contact our Design Studio.
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